Monitored Support

Do you want the benefits and peace of mind from having a fully monitored and maintained IT system?

All Blueblood clients on any agreement will receive:

  • No lock in contracts (Many of our clients have been with us for years because they want to use our services, not because we force them to sign a long term contract)
  • Friendly, professional and helpful technicians
  • Timely fault investigation and resolution
  • Monitored and maintained ICT systems
  • After hours server maintenance (Included as standard within our support agreements)

How can our team deliver this to all of our clients?

Using the latest in IT management software our qualified technicians monitor and proactively maintain your IT systems. This enables us to provide each of our monitored support clients with:

  • Forward planning and solutions advice to keep pace with your external environment
  • System critical issues automatically emailed to Blueblood Solutions
  • Monthly System Status Reporting
  • Backup and recovery solutions
  • Patch management, ensuring your applications are kept up to date
  • Emergency After Hours Support (Additional charges may but rarely apply)

As part of the service we also develop and maintain your essential IT documentation for you, including:

  • Backup & Disaster Recovery Plan
  • Systems access documentation
  • Network diagram and asset registry

Book a FREE, no-obligation "Systems Review" today